Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-port-aransas-texas.primarycareaid.com (hereinafter referred to as “Home Care Port Aransas Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

However, please note that this policy does not extend to third-party websites, applications, or services linked to ours but operated independently. These entities have their own privacy policies governing your data, so it’s essential to review them when visiting such platforms.

Processing Activities

This Privacy Policy outlines the following activities we engage in:

  • Account Management: We collect and process data when you create an account with us, including personal details required for verification and service delivery.
  • Payment Transactions: Financial information, such as payment card details, is securely processed to facilitate transactions.
  • Service Delivery: Personal data helps us provide tailored services, including medical history, preferences, and location-based requests.
  • Communication: We may contact you via email, phone, or SMS for service updates, newsletters, promotions, or surveys.

Personal Data Collection

We collect various categories of personal information, including:

  1. Account Information: Names, user IDs, passwords (hashed and encrypted), and profile details.
  2. Payment Details: Credit/debit card numbers (encrypted), expiration dates, and billing addresses.
  3. Financial Records: Transaction histories, banking information (for direct debits or payments), and financial status updates.
  4. Purchase Data: Items purchased, quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for technical support and analytics.
  6. Location Data: GPS coordinates and location services data for location-based services (with user consent).
  7. Feedback and Reviews: User-generated content, ratings, and comments to enhance our services.
  8. Social Media Information: Profile pictures, posts, and interactions shared on social media platforms when users choose to log in via these accounts.
  9. Product Data: Information about products you view, search for, or purchase on our site.

We gather this data through direct user input, automated systems, and third-party partners who assist us in delivering services.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience and analyze website performance:

  • Strictly Necessary: Essential for navigating our site and accessing features.
  • Preferences: Remember user preferences and settings.
  • Analytics: Track aggregated data for site analytics, helping us understand how users interact with our platform.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  • Data required for service delivery and account management is kept until the user closes their account.
  • Financial transaction records are maintained for an extended period, adhering to tax and accounting requirements.
  • We anonymize or delete data when it’s no longer needed for its original purpose.

Security Measures

We implement robust security practices to safeguard your personal information:

  • Data Encryption: All sensitive data is transmitted and stored securely using industry-standard encryption protocols.
  • Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Our systems have access controls in place, limiting data access only to authorized personnel.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you are a parent or guardian concerned about our collection of such data, please contact us using the details provided below.

Your Rights (Depending on your jurisdiction)

In accordance with local data protection regulations, you may have certain rights regarding your personal information:

  • Access: Request access to and a copy of your personal data held by us.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Data Portability: Receive your personal data in a structured format for use with another service provider.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your service or employment status.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any inquiries, data-related requests, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: Home Care Port Aransas Texas, Data Protection Team, [Your Address], [City, State, ZIP Code]